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Corporate Travel Planners (CTP ) Fees

Concur Online
Booking Reservations

Domestic Cost Per Transaction

International Cost Per Transaction

 Car and/or hotel reservation only

$5.00

$5.00

Airline reservation with or without car and/or hotel reservation

$5.00

$5.00

Direct Connect air reservation with or without car and/or hotel reservation

$8.00

$8.00

Airline exchange

$5.00

$5.00

Airline, car and/or hotel reservation void or cancellation

$0.00

$0.00

Rail reservation only

$5.00

$5.00

 

Full Service Travel Agent Assisted Reservations

(7:00 AM to 7:00 PM, M-F excluding holidays)

Domestic
Cost Per Transaction

International Cost Per Transaction

Airline reservation with or without car and/or hotel reservation

$19.80

$27.00

Airline exchange

$19.80

$25.00

Airline, car and/or hotel reservation void or cancellation

$0.00

$0.00

Rail reservation only

$10.00

$10.00

Car and/or hotel reservation only

$9.00

$9.00

 

Group Travel, Full Service Travel Agent Assisted Reservations

Domestic
Cost Per Transaction

International Cost Per Transaction

Group airline reservation (10+ passengers)

$18.00

$22.00

Group airline exchange

$13.50

$19.80

Group airline reservation name change

$20.00

$20.00

Group car and/or hotel reservation

$5.00

$5.00

Group airline reservation void or cancellation

$0.00

$0.00

Air Charter

4.5% of net/waived if rates commissionable

Group ground transportation and/or hotel

9% of net/waived if rates commissionable

CTP After hours information & service fees

  • **PLEASE NOTE – the after-hours services are for emergencies only. These expenses will need to be paid for by the employee at that time and will be reimbursed after the fact.
  • Call 800-358-1409

After Hours, Full Service Travel Agent Assisted Reservations (7:00 PM to 7:00 AM, M-F, weekends & holidays)

Domestic
Cost Per Transaction

International Cost Per Transaction

Call without airline, car and/or hotel reservation ticketing

$16.00

$16.00

Call with airline, car and/or hotel reservation ticketing

$27.00

$27.00

Call with airline ticket exchange

$40.00

$40.00

Call with airline, car and/or hotel reservation void or cancellation

$26.00

$26.00