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Divisions

ITSS divisions help provide over 60 essential services including and not limited to the following:

  • Technology Infrastructure including data centers, servers and storage etc.
  • Application systems for HR and payroll
  • Learning management systems online like Blackboard Learn
  • Telecommunications and internet access
  • Collaboration services like email and Sharepoint
  • Desktop services and support
  • Software support and services
  • Classroom management
  • Service management
  • IT Governance and Project management

Enterprise Technology Services

Enterprise Technology Services is responsible for enterprise architecture and planning; data communications; voice communications; web services and content management; servers, storage and backup; data centers and operations; database management; directory services; end user support; performance and service management; and asset management.

Enterprise Applications

The staff of the Enterprise Applications division of IT Shared Services are committed to helping the UNT System campuses accomplish their mission and strategic goals, whether it’s working with the University of North Texas as it pursues its Four Bold Goals, the UNT Health Science Center in Fort Worth as it works toward its mission to improve Texans’ quality of life through education, research, clinical care and community engagement; or the University of North Texas at Dallas as it serves the city of Dallas and to move toward its Vision 2020.

Our commitment is a promise to work in partnership with our customers, to understand their needs and to strive for excellence in the technology solutions we offer.

Management and Risk Services

Management and Risk Services is responsible for overseeing compliance and risk management functions that support IT functions across the UNT System. The goals of this division are to ensure that IT services and systems are administered in a manner that complies with regulatory, legal and policy requirements. The functions supporting this goal include IT policy administration; compliance administration; risk management; regulatory assessment; IT planning; vendor management and contract administration; enterprise software license administration; information security; business continuity and disaster recovery planning; information services and resource support; professional development services; and IT training coordination.

IT Business Services

IT Business Services provides coordination and staff support for IT planning, budgeting, employee services and related functions.