Skip to main content

Top Navigation

Corporate Travel Planners (CTP ) Fees

Fees

CONUR/CTP FEES CONCUR ONLINE CTP FULL SERVICE
Each domestic airline e-ticket issued $6.50 $19.80
Each domestic rail ticket X $19.80
Each domestic e-ticket refunded $13.50 $13.50
Each domestic e-ticket exchanged $19.80 $19.80
Each e-ticket issued on Southwest Airlines/Direct Connect Carriers $11.48 $19.80
Each international airline e-ticket issued $9.00 $27.00
Each international issued rail ticket X $27.00
Each international ticket refunded X $13.50
Each international e-ticket exchanged $19.80 $27.00
Changes or cancellations before e-ticket is purchased (reverts to full service, but at a discounted rate since the original ticket was self-service booked). $9.00 $18.00
Group airline or rail ticket exchanges or refunds - domestic X $13.50
Each issued airline or rail ticket that is part of a group- international (a group is defined as 10 or more tickets issued for the same origin and destination and for the same travel dates) X $25.20
Group airline or rail ticket exchanges or refunds - international X $19.80
Frequent flier/reward travel reservations X $45.00
Car reservation purchased separate from airline reservation $5.00 $9.00
Hotel reservation purchased separate from airline reservations $5.00 $9.00

CTP After hours information & service fees

  • **PLEASE NOTE – the after-hours services are for emergencies only. These expenses will need to be paid for by the employee at that time and will be reimbursed after the fact.
  • Call 800-358-1409
  • Hours of operation 5:31 p.m. – 7:59 a.m. Central Standard Time
CTP AFTER HOURS FEE
Domestic Call $ 16.00
Domestic VIP Call Handling $ 30.00
Domestic Ticketing $ 27.00
Domestic Ticketing with VIP Call Handling $ 40.00
Domestic Ticketing Requiring Authorization $ 30.00
Domestic Ticketing Requiring Authorization with VIP Call Handling $ 48.00
Domestic Voids $ 26.00
Domestic Voids with VIP Call Handling $ 44.00
Domestic Ticket Exchanges $ 40.00
Domestic Ticket Exchanges with VIP Call Handling $ 58.00
Domestic Ticket Exchanges Requiring Authorization $ 40.00
Domestic Ticket Exchanges Requiring Authorization with VIP Call Handling $ 58.00
International Call $ 16.00
International VIP Call Handling $ 34.00
International Ticketing $ 27.00
International Ticketing with VIP Call Handling $ 37.00
International Ticketing Requiring Authorization $ 30.00
International Ticketing Requiring Authorization with VIP Call Handling $ 45.00
International Voids $ 26.00
International Voids with VIP Call Handling $ 35.00
International Ticket Exchanges $ 40.00
International Ticket Exchanges with VIP Call Handling $ 55.00
International Ticket Exchanges Requiring Authorization $ 40.00
International Ticket Exchanges Requiring Authorization with VIP Call Handling $ 58.00