The Gallup Engagement Survey measures engagement through 12 key elements of engagement. To protect the confidentiality of participants, employee survey responses are reported only for departments that had 4 or more respondents. Those with fewer than 4 respondents will need to use the results from the next most relevant level.
Survey Results (2018)
Survey Results (2017)
Pulse Survey Results (2017)
Who Gets a Report?
Jane is a director with two direct reports, Sam and Amy, who are both managers. Amy has four people on her team, and Sam has two. This means Jane has eight people total on her team.
Jane and Amy are both eligible to receive reports if enough team members respond. Amy’s will include her team members who responded. Jane’s will include Sam, Amy, and all of their direct reports who responded.
This structure gives Jane a better perspective on her team’s overall engagement, beyond her own direct reports.
Why do some reports include a Net Promoter Score (NPS) score and/or Engagement Index, and others do not?
Where are the responses to the open-ended questions published?
The answers to the open-ended questions on this year’s survey are not going to be released. Those responses will be summarized and presented at the Fall BOR meeting.
What has changed between the 2017/2018 survey and the 2019 survey?
This year the survey includes an Overall Satisfaction question, three open-ended questions, and the reporting is now available to teams of four or more rather than the previous year’s cut-off at ten or more.
Are the Grand Mean and Q12 Mean the same?
Yes. Grand Mean is the terminology we used on previous reports for the sum of all of the Q12 questions. Grand Mean and Q12 Mean are synonymous.
Why can’t I see my Engagement Index?
If you have fewer than 30 respondents, the data for your Engagement Index is suppressed.
What is the Database: Function – Teacher (Post-Secondary/Faculty) composed of?
This database is a subset of the Education Database which we have used in past years. The Education Database includes K-12, Secondary Schools, Post-Secondary Schools, and testing facilities. The subset we selected is for higher education only. Depending on how other institutions participated, we are being compared to staff & faculty or just faculty at other Higher Ed institutions.
I had an NPS Score last year, why don’t I have one this year?
If you have fewer than 4 respondents, you will not receive your NPS Score.
I have a new supervisor. Why is my former supervisor listed on the report?
Your Gallup results are a snapshot of our engagement at the date and time of the survey. The supervisor listed on your report would be the supervisor who was over the department during that time.
Will there be training available on Employee Engagement for my team?
yes. Please see our Engagement Resources page for more information.
I have a question I do not see answered here. Who do I go to?
If you have any questions on your Gallup Survey results, please contact your Campus HR Team: