Employee Assistance Program (EAP)

The free, confidential, Employee Assistance Program (EAP) is available to help employees at all locations with family, legal or financial issues, substance abuse or other stressful events. EAP programs are available to retirement-eligible employees, retirees, household members and dependents.

Employees may self-refer to EAP, or managers may refer an employee. EAP consultations (up to six per year per personal session) are free and confidential.

All benefits can be accessed 24 hours a day, seven days a week by calling:

To access programs and services, users must create an account with Alliance Work Partners.

  • Go to https://www.awpnow.com.

  • Select Access Your Benefits.

  • Complete the required registration fields; you may use any email, work or personal, to register.

  • Enter the registration code AWP-UNT-384. 

Or, the self-referral number is available 24 hours, every day: 800-343-3822.

Managers may contact Campus HR team members to discuss how to assist employees.

EAP also offers SafeRide, a transportation service to be used by employees and family members who cannot drive home safely. Impaired driving due to alcohol or drug use, emotional stress or medication are possible reasons for using SafeRide. SafeRide is confidential and users will be reimbursed for most taxi or transportation costs.

  • Family issues: parenting support, couples and marital issues

  • Job related: job performance and career management

  • Depression, anxiety, emotional problems, mental health

  • Child and dependent adult care issues

  • Alcohol, drug and other addictions and addiction treatment

  • Legal and financial issues

  • Self-improvement plans

  • Communication skills

  • Stress management

  • Anger management

  • Time management

  • Smoking cessation

  • Grief and loss

  • Weight loss

Each campus has a CARE Team which has been established to respond to disruptive or potentially threatening behavior.  

Find UNT System Administration and campus policies and information about sexual assault and intimate partner violence.

Alliance Work Partners works with campus Human Resources directors to promote the availability of confidential EAP services. If you  have questions about the service, contact your campus department: UNT, UNTHSC, UNT Dallas and UNT System Administration