UNT System Enterprise IT Transformation

The UNT System Enterprise IT department is undergoing a strategic transformation to better align its service delivery, organizational structure, and business interaction model with the overall enterprise strategies. The transformation of our IT system will result in restructuring IT under a single organizational and leadership structure. This effort will create greater transparency, IT efficiencies, streamlined costs structures, better security and service delivery, and create a more reliable, flexible operation that has the capacity to adapt to the rapidly changing current and future environments.

Our goal for this transformation is to not only better position us for a thriving future, but to breakdown current silos, eliminate single points of failure, increase available resources, and enable us to make dependable data-driven decisions. This transformation is a result of a Protiviti IT organizational review of the entire UNT System Enterprise that evaluated the IT organizational structure and capabilities, strategy and existing governance models, and overall operating models and capability maturity.

Chancellor Williams has asked Juan Serrano, UNT System Chief Information Officer, to lead this effort and see that it is a collaborative, seamless transformation, and that we are maximizing our resources and leveraging our expertise across the System.  

We will continue to provide consistent communication and conduct town halls to ensure everyone is up to date on changes, progress, and opportunities to make this successful.